1. Have a policy in place that outlines the ADA compliance process.
The ADA compliance process should be outlined in a policy document so that all employees are aware of what is required of them. This includes ensuring that accessible entrances are used, providing wheelchair-accessible seating, and so on.
2. Review architectural plans and make changes as needed to ensure accessibility.
If your business is undergoing renovations or construction, make sure to review the architectural plans to ensure that they meet ADA requirements. You may need to make changes to the plans so that everything is accessible.
3. Install signage indicating disabled access routes.
Disabled access routes should be clearly marked with signage so that everyone is aware of where they are. This includes both indoor and outdoor signage.
4. Make sure all entrances and exits are accessible.
All entrances and exits should be accessible, including those that are not typically used by the public. This includes service entrances and employee-only areas.
5. Ensure that parking areas and sidewalks are accessible.
If your business has a parking lot, it should be accessible to those with disabilities. This includes both paved and unpaved surfaces, as well as parking spaces designated for those with disabilities. The same goes for sidewalks – they should be accessible for everyone to use.
6. Install ramps or elevators where necessary.
If there is a staircase leading into your building, consider installing a ramp or elevator instead to make it more accessible for those who need it. Many businesses are now installing ramps because they are more affordable than elevators.
7. Provide wheelchair-accessible seating in public areas.
Public areas such as restaurants and stores should have wheelchair-accessible seating available for those who need it. This can include both fixed and movable seating options.
8. Post Braille signage where appropriate.
Braille signage can be helpful for those who are visually impaired. Posting Braille signage in areas where it is needed can help ensure that everyone is able to navigate your business safely.
9. Ensure that website content is disability-friendly.
Just like physical buildings, websites should also be disability-friendly. This means ensuring that all content is readable by those who need it, including those who are visually impaired or have other disabilities.
10. Train staff on how to comply with the ADA.
Staff training on the ADA will ensure that they know what is expected of them when interacting with customers or clients.