The Observation checklist (OCL) function allows line managers to evaluate employees’ performance against a set of well-defined behavioural and functional role-based standards or requirements. Line managers may also invite others to help with the performance reviews (and become Mentors in the process).
Employees are expected to arrive on time and to work their scheduled shifts. Unexcused absences can lead to disciplinary action.
All employees are required to familiarize themselves with and comply with the organization's policies and procedures. Ignorance of the policy is not an excuse.
Employees are expected to dress and groom in a professional manner that is consistent with the organization's standards.
Employees are expected to exhibit positive attitudes and behaviours in the workplace, such as cooperation, respect for others, and a commitment to quality work.
Employees are expected to be competent in the basic functions of their role. They should also be able to display initiative and take ownership of their work.
Employees are expected to participate in and contribute to team activities. This includes working collaboratively with others and taking direction from team leaders.
Employees who interact with customers or clients on a regular basis are expected to handle their enquiries in a professional and courteous manner.
All employees are required to comply with the organization's safety requirements. This includes following safe work practices and reporting any unsafe conditions.
Employees may be required to perform other duties as assigned. This could include special projects or tasks that are outside of their normal job description.
Employees should provide feedback on the Observation Checklist to their line manager. This will help to improve the accuracy and usefulness of the tool.
The observation checklist is a tool that allows line managers to evaluate employees' performance against a set of well-defined behavioural and functional role-based standards or requirements. It can also be used to help Mentors with the performance reviews of their employees.
Use this observation checklist to help you assess an employee's performance against a set of detailed standards or requirements. You can also use it to guide you through your employees' Mentor performance reviews.
The observation checklist should be used by line managers, team leaders and senior employees to help assess an individual's performance in their role. It can also be used by Mentors during performance reviews.
The observation checklist should be used on a regular basis, as needed, to evaluate employees' performance against a set of well-defined behavioural and functional role-based standards or requirements.
The observation checklist is unique in that it allows line managers to evaluate employees' performance against a set of well-defined behavioural and functional role-based standards or requirements.
Some of the benefits of using the observation checklist include:
-improving communication between line managers and employees;
-increasing transparency and accountability in the performance review process;
-providing employees with constructive feedback;
-helping to identify areas where employees need improvement;
- aiding in the development of action plans to address areas of concern; and,
- promoting a positive work environment.
The Observation checklist (OCL) is a useful tool for evaluating employees’ performance against a set of well-defined behavioural and functional role-based standards or requirements. However, some issues to avoid include using the checklist for punitive purposes, and making subjective judgments about employees’ behaviour or work performance.
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