1. Verify the applicant's identity and eligibility to work in the United States.
Amazon should verify the applicant's identity by checking their photo ID and their eligibility to work in the United States by reviewing their social security number or other documentation.
2. Review the applicant's resume or application for relevant experience and qualifications.
Amazon should review the applicant's resume or application to ensure that they have the necessary experience and qualifications for the job. This may include verifying previous job titles, dates of employment, and educational attainment.
3. Verify the applicant's education and/or training against their resume or application.
Amazon should verify that the applicant's education and/or training match what is listed on their resume or application. This may include contacting the schools directly to confirm dates of attendance and degree earned.
4. Administer a pre-employment test to measure job-related skills and abilities.
Amazon may administer a pre-employment test to measure the applicant's job-related skills and abilities. This may include a test of computer skills, customer service skills, or other job-specific skills.
5. Check references.
Amazon should check the applicant's references to ensure that they are accurate and up-to-date. This may include contacting previous employers, personal references, or professional references.
6. Conduct a criminal background check.
Amazon should conduct a criminal background check on the applicant to ensure that they do not have a history of violence or crime. This may include running a national criminal background check, as well as checking local police records.
7. Get an understanding of the applicant's availability for work.
Amazon should get an understanding of the applicant's availability for work by discussing their work schedule, time off, and other commitments. This will help to ensure that the applicant is able to work the hours required for the job.
8. Verify past employment information.
Amazon should verify the applicant's past employment information by contacting previous employers. This may include verifying dates of employment, job titles, and reasons for leaving.
9. Investigate any potential red flags in the applicant's history.
Amazon should investigate any potential red flags in the applicant's history that may make them unsuitable for the job. This may include a history of excessive absences, poor performance reviews, or disciplinary action.
10. Make a job offer to the selected candidate.
After completing all of the above steps, Amazon should make a job offer to the selected candidate. The offer should include the salary, benefits, and other terms of employment.