1. Check for CMS compatibility.
It is important to ensure that the Content Management System (CMS) is compatible with your website and other systems. This includes checking to make sure the CMS supports the specific technology stack used by your site, as well as any additional plugins or integrations. Additionally, you should verify if there are any known compatibility issues with other systems, such as databases and e-commerce platforms.
2. Verify content accuracy.
The CMS audit checklist should include a review of the content to ensure accuracy and consistency. This includes verifying that all text is accurate, images are properly formatted, links are working correctly, and any additional data sources (such as videos or audio files) are up-to-date. Additionally, you should check for any broken links or incorrect URLs that could adversely affect user experience.
3. Test security measures.
The CMS audit checklist should also include regular testing of security measures to ensure users’ data is safe from attackers. This can be done by regularly running scans of the system and monitoring for suspicious activity or unauthorized access. Additionally, you should keep an eye on any new vulnerabilities or exploits that could be used to gain access to the system.
4. Monitor user performance/analytics.
The CMS audit checklist should include a review of user performance and analytics. This includes tracking pageviews, time spent on pages, click-through rates, and other metrics that indicate how users are interacting with your site. Additionally, you should monitor for any potential issues related to usability or design.
5. Audit user permissions.
Having the proper permissions in place is critical for preventing unauthorized access and accidental errors from occurring with the CMS. As part of the audit checklist, it’s important to review current permission settings and update them as needed. Additionally, it’s recommended that you periodically review user roles and privileges to ensure only the necessary users have access to sensitive areas of the system.
6. Examine technical support options.
Having reliable technical support is essential when managing a CMS. As part of the audit checklist, you should verify your current support options are available and up-to-date. This includes verifying contact information, as well as checking for any new updates or bug fixes that need to be implemented.
7. Update outdated content.
Outdated content can hurt user experience and cause confusion within the system. To avoid this, it’s important to regularly review content for accuracy and relevancy. This includes reviewing any text, images, videos, or other assets for accuracy and making sure they are up-to-date. Additionally, you should review for any broken links or incorrect URLs that could be affecting user experience.
8. Evaluate backup processes/recovery plans.
Backups and recovery plans play an important role in ensuring your CMS is always running properly. As part of the audit checklist, it’s important to review existing backups and recovery plans to ensure they are working as expected. Additionally, you should verify how frequently backups are being taken and if there is a reliable way to restore data in case of an emergency.
9. Monitor system performance/logs.
Monitoring system performance and logs is essential for keeping your CMS running smoothly. As part of the audit checklist, you should review any system performance logs to ensure there are no errors or inconsistencies that could be affecting user experience. Additionally, you should monitor user activity and resource consumption to identify any potential issues or bottlenecks in the system.
10. Review workflow processes/automation.
Finally, the CMS audit checklist should review any automated processes or workflows that are in place. This includes verifying any scripts or tasks that are being used to facilitate workflow and ensure they are functioning as expected.