1. Opening and closing procedures:
This includes unlocking and locking the store, turning on and off lights, and setting up or shutting down equipment like coffee machines.
2. Cash register reconciliation:
Employees should count the cash drawer at the beginning and end of their shifts to ensure accuracy and prevent discrepancies.
3. Stocking shelves and replenishing inventory:
Regularly check and restock items on the shelves to ensure products are available for customers.
4. Cleaning and sanitation tasks:
Clean countertops, floors, and restrooms, and sanitize high-touch surfaces to maintain a hygienic store environment.
5. Checking expiration dates on products:
Inspect items for expired dates to ensure the sale of fresh and safe products to customers.
6. Customer service standards:
Ensure employees greet customers, offer assistance, and maintain a friendly and helpful demeanor throughout their shifts.
7. Security measures:
Implement security protocols such as surveillance checks and keeping an eye out for any suspicious activities.
8. Restocking and organizing the checkout area:
Keep the checkout area tidy and well-organized, with necessary supplies readily available.
9. Monitoring and refilling fuel pumps (if applicable):
For stores with gas pumps, regularly check fuel levels and restock as needed to avoid running out of fuel.
10. Safety checks for equipment and facilities:
Ensure all equipment, including fire extinguishers and emergency exits, are in working order to maintain a safe environment for both employees and customers.