1. Product Requirements:
Product requirements refer to the features, functionalities and characteristics that a product must possess in order to meet the customer’s expectations. This includes all of the items requested by the customer during the initial analysis phase, such as scalability, usability, performance, security and reliability. It is important to maintain standard documentation for all requirements, including a traceability matrix.
2. Quality Assurance:
Quality assurance is the process of verifying that all tasks and processes have been completed correctly and any errors or deficiencies in the product have been identified and corrected before release. This includes things like unit testing, integration testing, system testing, regression testing and user acceptance testing.
3. Acceptance Criteria:
Acceptance criteria refer to the conditions that must be met for a project to be considered complete. This typically includes specific technical deliverables such as code review/code coverage metrics, performance/scalability metrics, functional tests results, user satisfaction surveys and more. It should also include non-technical items such as security policies or legal documents.
Documentation is an important part of any project and should include both technical documents such as user manuals, API documentation, design documents and source code as well as non-technical items such as release notes, change logs and guidelines. It’s important to ensure that all documents are reviewed by a third party before they are released.
5. User Interface/User Experience Testing:
Testing the user interface (UI) and user experience (UX) of a product is essential for ensuring that it is easy to use and intuitive for users. This includes things like usability testing, A/B testing, accessibility testing and more. It’s important to ensure that all tests are conducted with real users in order to get the most accurate results.
6. Final Review & Sign Offs:
The final review and sign off process is critical for ensuring that all tasks have been completed correctly, all stakeholders are satisfied and the product meets the quality standards set out in the definition of done checklist example. This includes things like code reviews, performance testing, user acceptance testing and more. Once complete, it should be documented and approved by all parties involved.
7. Go Live:
Go live is the point at which a project is officially deployed or released into production or market. This typically involves running a series of tests to ensure everything works as expected before releasing it to a wider audience or customer base. It’s important to ensure that all necessary documentation is in place and the final version of the product has been thoroughly tested.
8. Post Launch Support & Monitoring:
After a product has been released it’s important to ensure that support and monitoring processes are in place in order to address any issues or problems that arise. This could include things like bug tracking systems, customer feedback surveys and more. It’s also important to keep an eye on performance metrics (e.g. page load times, response times) and user satisfaction levels (e.g. NPS scores).
9. Contingency Planning & Backups:
Contingency planning is essential for any project as it helps identify potential risks and plan for them in advance. This includes things like creating backups of all data, regularly testing the backup system, maintaining a disaster recovery plan and more. It’s important to ensure that these processes are regularly monitored and updated as needed.