1. Customer data security
Evaluate the organization’s approach to data security and privacy policies, including encryption technology, user authentication protocols, and other measures. Ensure that personal customer data is properly safeguarded in accordance with industry standards.
2. Financial stability
Assess the financial status of the e-commerce business, including recent financial statements, past performance records and other relevant documents. Make sure that cash flow is adequate and there are no pending payments or debts.
3. Product availability and pricing policies
Examine the current products available on the website and their pricing policies. Make sure that they are in line with industry trends, customer expectations, and legal requirements. Also, check for any quality or price discrepancies between online and offline offerings.
4. Compliance with applicable laws, regulations, and codes of conduct
Verify that the business is compliant with all applicable laws, regulations, and codes of conduct. This includes consumer protection laws in specific jurisdictions as well as industry-specific standards.
5. Risk management measures
Analyze the organization’s risk management system and processes to ensure that potential risks associated with e-commerce are appropriately addressed and monitored. Make sure that appropriate measures are in place for mitigating cyber threats, fraud detection, and other online security issues