1. Establish the Scope of Work:
Establish the exact scope of the cleaning job and service that you are providing, including any special requirements that may need to be considered.
2. Determine Cleaning Rates and Fees:
Set rates for each area or item that is to be cleaned and determine if there will be any additional fees such as travel, service, and/or materials.
3. Prepare a Contract:
You should prepare a contract that outlines the details of the work being provided, including payment terms and any necessary disclaimers.
4. Confirm Cleaning Schedule:
Confirm with your customer when they would like to have their space cleaned and what time frame they are expecting the job to be completed.
5. Furnish Equipment and Supplies:
Make sure that you have all the necessary equipment and supplies needed for the job before arriving onsite.
6. Review Health and Safety Protocols:
Review any health and safety protocols that must be followed while cleaning services.
7. Execute Cleaning Services:
Follow the established plan for the cleaning job and make sure that it is completed promptly and to your customer’s satisfaction.
8. Finalize Payment Terms:
Make sure that payment terms are agreed upon before completing the job and that any additional fees are collected if necessary.
9. Confirm Cleaning Satisfaction:
Once the job is completed, review the space with your customer and make sure that they are satisfied with the work you have done.
10. Follow Up After Job Completion:
Make sure to follow up after the job is complete to ensure that customer satisfaction continues and that any additional questions or requests can be addressed.