1. Patient Care:
The hospice provider should ensure that patients receive adequate and appropriate care that meets their physical, emotional, and spiritual needs.
2. Pain and Symptom Management:
The hospice provider should ensure that patients receive appropriate pain and symptom management according to their individual needs and preferences.
3. Staff Competence:
The hospice provider should ensure that staff members are competent, qualified, and trained to provide high-quality care to patients.
4. Patient and Family Education:
The hospice provider should ensure that patients and their families receive education and information about the patient's condition, care plan, and end-of-life process.
5. Patient and Family Involvement:
The hospice provider should ensure that patients and their families are involved in care planning and decision-making to the greatest extent possible.
6. Care Transitions:
The hospice provider should ensure that care transitions are coordinated effectively, and patients receive continuity of care across different care settings and providers.
7. Quality Assessment and Performance Improvement:
The hospice provider should have a quality assessment and performance improvement program in place to evaluate and improve the quality of care they provide to patients.
8. Patient Rights:
The hospice provider should respect patients' rights to make decisions about their care, privacy, and autonomy.
9. Ethical Considerations:
The hospice provider should ensure that ethical considerations are addressed in care planning and decision-making and that patients' cultural, religious, and personal values are respected.
10. Compliance:
The hospice provider should comply with regulatory requirements and accreditation standards for hospice care, including documentation, reporting, and record-keeping.