1. Remove bed linens and towels:
To ensure a safe and hygienic environment for guests, all bed linens, including sheets, pillowcases, and blankets should be stripped from the bed, collected into a laundry bag, and taken for washing or dry cleaning. Towels should also be collected away from the room for laundering.
2. Vacuum carpets and floors:
Use a vacuum cleaner to ensure all dust and dirt particles are removed from carpets, rugs, and hardwood or laminate flooring. Be sure to move furniture so that all areas of the floor are reached.
3. Dust surfaces:
All flat surfaces in the room should be wiped down with a cloth dampened with an appropriate cleaning solution for surfaces, such as glass cleaner for window sills and monitors and polish for wooden furniture.
4. Clean the shower and bathroom:
This includes scrubbing bathtubs, showers, toilets, sinks, and other fixtures with appropriate disinfectants to remove any grime build-up or germs on surfaces. Rinse, wipe down, and dry surfaces thoroughly.
5. Polish mirrors and furniture:
Using a clean microfiber cloth, apply an appropriate polish to all glass or metal surfaces in the room. Clean wood furniture with appropriate cleaning solutions and polishes.
6. Wipe down windowsills:
Use a damp cloth to remove any dirt or dust build-up from windowsills and frames. If necessary, use a window cleaner for extra shine.
7. Refill amenities:
Replace used items such as glasses, cups, towels, etc with new ones for optimal guest comfort and satisfaction.
8. Sweep and mop floors:
To ensure an immaculate finish in the room, sweep hardwood or laminate flooring and then mop with an appropriate cleaning solution.
9. Check under beds for debris:
Make sure to check underneath the bed and remove any dust, dirt, or debris that may have accumulated over time.
10. Make beds with clean linens:
Using fresh sheets, blankets, and pillowcases, make up the bed according to hotel regulations.
11. Sanitize toilet, sink, and tub:
Disinfect all surfaces in the bathroom using a suitable cleaner for each surface. This includes wiping down toilets, sinks, and bathtubs with disinfectant wipes to ensure optimal hygiene standards for guests.
12. Clean window blinds or curtains:
Using a vacuum cleaner with an attachment specially designed for this purpose (if available), vacuum window blinds or curtains to remove any dirt, dust, and debris.
13. Inspect the room for damage or stains:
Make sure to check all surfaces in the room for stains, tears, or other damages that may need repair before the next guest arrives.
14. Check that all electrical appliances are in working order:
This includes making sure air conditioning units, televisions, radios, and other electronic devices are switched off at the wall when not in use.
15. Replace used items with new ones such as glasses, cups, towels, etc:
All amenities should be appropriately stocked according to hotel standards for each room so that guests have everything they need during their stay.