1. System Architecture:
Analyzing the system architecture of the IT infrastructure to determine its scalability, robustness, and security.
2. Data Security:
Examining data access controls, data encryption protocols, and other measures to ensure the security of sensitive data stored on systems.
3. Contingency Planning:
Assessing disaster recovery plans, backup strategies, and other procedures for business continuity in case of an emergency or disruption.
4. Regulatory Compliance:
Verifying that all necessary regulatory requirements are met regarding operations, storage, and transfer of customer data.
5. Risk Management:
Evaluating potential risks posed by the IT infrastructure based on its current state, such as cyber-attacks or vulnerabilities in existing systems.
6. Software Licensing:
Ensuring that all software applications being used are properly licensed and legally compliant.
7. Technical Support:
Analyzing the technical support offered by vendors to ensure adequate support if needed.
8. Network Operations:
Examining network operations to identify possible sources of latency, outages, or other issues due to inadequate bandwidth or usage patterns.
9. System Updates:
Verifying that system updates are implemented promptly and security patches are applied when necessary.
10. Staff Training:
Evaluating the training provided for staff members to ensure they have sufficient knowledge about using IT infrastructure responsibly and securely.