1. Be punctual and attend work regularly
Employees are expected to arrive on time and to work their scheduled shifts. Unexcused absences can lead to disciplinary action.
2. Follow workplace policies and procedures
All employees are required to familiarize themselves with and comply with the organization's policies and procedures. Ignorance of the policy is not an excuse.
3. Dress and groom appropriately
Employees are expected to dress and groom in a professional manner that is consistent with the organization's standards.
4. Display positive attitude and behaviours
Employees are expected to exhibit positive attitudes and behaviours in the workplace, such as cooperation, respect for others, and a commitment to quality work.
5. Demonstrate functional role proficiency
Employees are expected to be competent in the basic functions of their role. They should also be able to display initiative and take ownership of their work.
6. Participate in team activities
Employees are expected to participate in and contribute to team activities. This includes working collaboratively with others and taking direction from team leaders.
7. Handle customer/client enquiries
Employees who interact with customers or clients on a regular basis are expected to handle their enquiries in a professional and courteous manner.
8. Comply with safety requirements
All employees are required to comply with the organization's safety requirements. This includes following safe work practices and reporting any unsafe conditions.
9. Perform other duties as required
Employees may be required to perform other duties as assigned. This could include special projects or tasks that are outside of their normal job description.
10. Give feedback on the observation checklist
Employees should provide feedback on the Observation Checklist to their line manager. This will help to improve the accuracy and usefulness of the tool.