1. Scope of Work:
The scope should be clearly defined, outlining what is and isn't included in the contract. It sets the boundaries for the project.
2. Quality Standards:
Specify the quality standards and requirements that must be met for each deliverable or milestone.
3. Acceptance Criteria:
Define the criteria that determine when a deliverable is considered complete and acceptable.
4. Responsibilities:
Clearly state who is responsible for what aspects of the project, from quality control to project management.
5. Timelines and Milestones:
Establish project timelines and key milestones to track progress and ensure timely completion.
6. Communication Protocols:
Describe how communication will be managed, including reporting mechanisms and frequency.
7. Risk Assessment and Mitigation:
Identify potential risks and outline strategies to mitigate them to minimize disruptions.
8. Change Control Procedures:
Specify how changes to the project will be proposed, evaluated, and approved to maintain quality and scope.
9. Performance Metrics:
Set measurable performance metrics to track progress and evaluate the success of the project.
10. Escalation Procedures:
Define a clear path for addressing issues and conflicts that may arise during the project.
