1. Review all lending documents for compliance with the Truth in Lending Act.
Make sure that the terms of the loan are as agreed upon, and that all disclosures are accurate and provided to borrowers in a timely manner.
2. Verify that interest rates and other terms of the loan are as agreed upon.
Check to ensure that the interest rate and other loan terms have not changed since the borrower agreement was signed.
3. Make sure that fees and other costs associated with the loan are disclosed and understood by the borrower.
Be sure to include all fees in the final loan amount so there are no surprises for the borrower when it comes time to make payments.
4. Ensure that credit counselling is offered to borrowers who may be struggling to make payments.
If a borrower is having difficulty making payments, offer credit counselling services to help them get back on track.
5. Protect consumers from Predatory Lending Practices by following state and federal guidelines.
Be familiar with state and federal lending laws in order to protect borrowers from unfair or deceptive practices.
6. Make sure that disclosures are accurate and provided to borrowers in a timely manner.
Ensure that all required disclosures are made and that borrowers receive them in a timely fashion so they can make informed decisions about their loan.